Privacy Policy

1. Introduction

StorFind is a product and service offering of Stortech, Inc. In this Privacy Policy, "Stortech," "we," "us," and "our" refer to Stortech, Inc., the legal entity responsible for operating StorFind.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Québec's Law 25, and other applicable Canadian privacy laws. By using StorFind, you acknowledge this Privacy Policy.

2. What Information We Collect

Important: Business information about corporations is not considered personal information under PIPEDA or Québec privacy law. Information about sole proprietors may be treated as personal information. You are responsible for ensuring that personal information you submit is accurate and that you are authorized to provide it.

3. How We Use Your Information

We use collected information for the following purposes:

• Directory Services: Creating and maintaining business listings
• Platform Operation: Providing search functionality, user accounts, bookings
• Communication: Responding to inquiries, sending service notifications
• Analytics: Understanding usage patterns to improve our service (only with consent for cookies)
• Legal Compliance: Meeting regulatory requirements, preventing fraud

4. Legal Basis for Collection

We collect and use personal information based on:

• Consent: When you create an account or opt into cookies
• Contract Performance: To provide services you've requested
• Publicly Available Information: Business data from public sources (PIPEDA exemption)
• Legitimate Interests: Operating a business directory platform

5. Cookies and Tracking Technologies

Québec Law 25: Québec Law 25 requires explicit consent for cookies. We use cookies only after you provide consent or set your preferences in our cookie banner. You can withdraw consent at any time through your browser settings.

• Essential Cookies: Required for platform functionality (no consent needed)
• Analytics Cookies: Google Analytics to understand usage patterns (requires consent)
• Preference Cookies: Remember your location and language preferences (requires consent)

6. Your Privacy Rights

Under Canadian privacy law, you have the right to:

To exercise these rights, contact us at privacy@storfind.com. We will respond within 30 days, subject to any extensions permitted by applicable law.

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for cookies or communications
• Opt-Out: Business owners can request removal of unverified listings

7. Data Retention

• Account Data: Retained while your account is active and for 1 year after account closure
• Business Listings: Retained while facility remains in operation
• Usage Logs: Retained for 12 months for security and analytics
• Communication Records: Retained for 7 years (legal compliance)

8. Data Sharing and Transfers

We do not sell personal information. We may disclose personal information to:

Cross-Border Transfers: Some service providers may process personal information outside Canada. We conduct privacy impact assessments and require appropriate safeguards. By using StorFind, you acknowledge that your personal information may be processed in other jurisdictions, subject to applicable legal protections.

• Service Providers: Google Maps API providers, analytics providers, and hosting providers (subject to contractual confidentiality obligations)
• Legal Authorities: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, financing, or sale of all or part of our assets

9. Security Measures

We implement industry-standard technical, administrative, and physical safeguards:

No Absolute Security: No method of transmission over the internet or electronic storage is completely secure. Although we use reasonable safeguards, we cannot guarantee absolute security.

• HTTPS encryption for all data transmission
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection

10. Privacy Breach Notification

In the event of a privacy breach that poses a risk of significant harm, we will notify affected individuals and the Commission d'accès à l'information du Québec (CAI), as required by Law 25 and other applicable laws.

11. Children's Privacy

The StorFind product is not directed to children under 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or prominent notice on our website.

To the extent permitted by law, your continued use of StorFind after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@storfind.com.

14. Complaints

If you believe we have not complied with privacy laws, you may file a complaint with:

• Commission d'accès à l'information du Québec (CAI): www.cai.gouv.qc.ca
• Office of the Privacy Commissioner of Canada: www.priv.gc.ca